Shipping Policy

Thank you for shopping with Playful Magic! We are dedicated to providing a smooth and enjoyable shopping experience, which includes fast, reliable, and free shipping across India for all orders—no minimum purchase required. Please review our shipping policy below for more details:

Processing Time:

  • All orders are processed within 1–2 business days from the time of purchase, excluding weekends and holidays.
  • Orders placed after business hours or on weekends will be processed the next business day.
  • You will receive an order confirmation email once your order is processed.

Shipping Locations:

  • We offer free shipping across India, including all major cities, towns, and rural areas.
  • We do not currently offer international shipping.

Shipping Methods and Delivery Time:

  • We partner with trusted courier services to ensure your orders reach you safely and promptly.
  • Delivery times typically range from 3 to 7 business days, depending on your location.
    • Urban areas: 3–5 business days
    • Remote or rural areas: 5–7 business days
  • During peak seasons (e.g., holidays), shipping times may vary, and we will notify you in case of any delays.

Shipping Charges:

  • Free shipping is available on all orders within India—no minimum order value required!
  • There are no hidden shipping fees; we believe in providing transparency and affordable services for our valued customers.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email or SMS.
  • You can track your order on the courier's website using the provided tracking number.

Incorrect or Incomplete Address:

  • Please double-check that your shipping address is complete and accurate to avoid delays.
  • If an order is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping charges may apply in such cases.

Damage or Loss in Transit:

  • We take extra care in packaging your products to ensure they arrive safely.
  • If your order arrives damaged or is lost in transit, please contact us within 3 days of receiving your order. We will work with the courier service to resolve the issue and ensure a replacement or refund is provided.

Returns and Exchanges:

  • Please refer to our Return & Refund Policy for more information on how to initiate a return or exchange.

If you have any questions or concerns about our shipping policy or your order, please feel free to contact us at youbuyit.in@gmail.com or call 9301643645. We're here to help!

Thank you for choosing Playful Magic—we're excited to deliver joy, fun, and learning to your doorstep with free shipping all over India!