Terms And Conditions

Welcome to Playful Magic! By using our website and purchasing from our store, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases.

1. General Information

  • Playful Magic is an online store based in Noida, Uttar Pradesh, specializing in educational toys and books for children.
  • We sell high-quality, genuine products to customers across India.
  • By using our website and purchasing products, you agree to comply with all the terms and conditions set forth here.

2. Product Information

  • We strive to provide accurate descriptions and images of our products. However, there may be slight variations in the product’s color, size, or appearance due to factors such as lighting and screen resolution.
  • All products listed on our website are genuine and sourced from trusted manufacturers to ensure the highest quality.

3. Pricing and Payment

  • All prices on our website are listed in Indian Rupees (INR).
  • Prices are subject to change without notice, but any price changes will not affect orders already placed.
  • We accept various payment methods, including credit/debit cards, online wallets, and net banking. By completing a purchase, you confirm that the payment information provided is correct.

4. Shipping and Delivery

  • Free shipping is offered on all orders within India, with no minimum order requirement.
  • Orders are processed within 1-2 business days, and delivery times typically range from 3 to 7 business days depending on the location.
  • We use trusted courier services to ensure safe delivery, and tracking details will be provided for every order.
  • If there are any delays due to unforeseen circumstances, we will notify you as soon as possible.

5. Return and Refund Policy

  • Playful Magic accepts returns for faulty or damaged products.
  • To initiate a return, please contact us within 3 days of receiving the product.
  • The product must be in its original condition and packaging, with all accessories intact.
  • Refunds will be processed to the original payment method within 5-7 business days. If a replacement is preferred, we will arrange for it after receiving the returned product.
  • Please refer to our Return Policy for more details.

6. Customer Responsibilities

  • You are responsible for providing accurate and complete shipping information when placing an order.
  • Any delays or non-delivery due to incorrect or incomplete addresses may result in additional charges.
  • You must notify us immediately if there are issues with the product, including damage, within 3 days of receiving your order.

7. Limitation of Liability

  • Playful Magic will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the products purchased through our store.
  • We make every effort to ensure the accuracy and availability of products, but we do not guarantee that our website will be error-free or that the products will be free of defects.

8. Privacy and Security

  • We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
  • Our website uses secure payment gateways to protect your financial information during transactions.

9. Modification of Terms

  • Playful Magic reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and by continuing to use our website, you agree to the revised terms.

10. Governing Law

  • These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website or the products purchased from Playful Magic will be resolved in the competent courts located in Noida, Uttar Pradesh.

11. Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please feel free to contact us:

Thank you for shopping with Playful Magic. We are delighted to be part of your child’s learning and fun journey!